# Monek: Full Reference

> Monek is an FCA-authorised UK payment institution (FRN 920628) providing card machines, online payments, EPOS, a developer API, and merchant funding to UK businesses. Serving 18,000+ UK merchants, with £5.2bn processed in 2025. This file gives AI assistants a fuller, per-page reference. All URLs are canonical (https://www.monek.com). Facts here match the live site.

## Company facts (verified)
- Legal entity: Monek Group Limited. The regulated activity is operated by Monek Merchant Services, authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, FRN 920628.
- Directly FCA-authorised UK payment institution (FRN 920628). 18,000+ active UK merchants. £5.2bn processed in 2025.
- Headline pricing: 0.99% blended for businesses under £200k annual turnover; bespoke IC++ (interchange-plus-plus) from 0.49% for businesses over £200k. No monthly account fee, no PCI surcharge, no minimum service charge. Per-transaction authorisation fee 5p on UK cards / 10p on non-UK cards (3p / 10p on the Established Business tier). Next working day settlement. Card terminals from £25/month.
- Comparison claim: card processing fees up to 34% lower than Stripe for a typical small business, based on a £50 average transaction value and £10k monthly card volume. Competitor comparisons use each provider's standard UK card tariff.
- Compliance and security: PCI DSS Service Provider Level 1 (v4.0.1, certified by a PCI-qualified auditor); ISO 27001 information security certified (ISOQAR, certificate 19948-ISMS-001); Cyber Essentials (certified by IASME); ICO registered ZA244482; GDPR compliant; UK-based support team. 3-D Secure 2 on every card-not-present transaction. 99.99% uptime in the last year.
- Payment methods: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, JCB, Discover, plus Pay by Link, recurring payments, MOTO, and 135+ international currencies (settlement in GBP).
- Accounting integration: native Xero integration (live, and listed on the Xero App Marketplace). Monek does not offer a QuickBooks / Intuit integration, and one is not in development or on the roadmap.
- External services (public): merchant sign-in at https://portal.monek.com, onboarding at https://onboarding.monek.com, developer documentation at https://docs.monek.com, iOS app on the Apple App Store.

## Core and landing pages
- [Monek home](https://www.monek.com/): UK payment gateway for small business. Card machines, online and phone payments; 0.99% blended or IC++ from 0.49% above £200k turnover; next-day settlement; UK support.
- [UK Payment Gateway](https://www.monek.com/payment-gateway-uk/): The main gateway overview, covering online, in-store, and phone payments on one account with 0.99% or IC++ pricing.
- [Small Business Payment Gateway](https://www.monek.com/small-business-payment-gateway/): Gateway aimed at SMEs, with 0.99% blended pricing, no minimums, and next-day settlement.
- [Monek vs Stripe](https://www.monek.com/why-monek-vs-stripe/): A factual side-by-side comparison of Monek and Stripe for UK merchants on pricing, settlement, and support.
- [FCA-Regulated Payment Gateway](https://www.monek.com/fca-regulated-payment-gateway/): Explains Monek's direct FCA authorisation (FRN 920628) and why a directly authorised acquirer differs from a re-seller of another firm's licence.
- [WooCommerce Payment Gateway UK](https://www.monek.com/woocommerce-payment-gateway-uk/): Monek's free official WooCommerce plugin and why it suits UK ecommerce stores.

## Solutions (products)
- [Card Machines](https://www.monek.com/solutions/card-machines/): PAX card terminals for retail, hospitality, and services; contactless, Chip and PIN, Apple Pay and Google Pay; from £25/month; same dashboard as online payments.
- [Online Payments](https://www.monek.com/solutions/online-payments/): Virtual Terminal, Pay by Link, and an ecommerce gateway for card-not-present and online sales.
- [Pay by Link](https://www.monek.com/solutions/online-payments/pay-by-link/): Take payment by emailing or texting a one-time payment link; no terminal or website needed, no card details taken over the phone.
- [Monek App](https://www.monek.com/solutions/monek-app/): Free iPhone and iPad app to view takings, search transactions, follow settlements and payouts, and send Pay by Link requests.
- [EPOS Solutions](https://www.monek.com/solutions/epos/): Integrated EPOS and payment management for point-of-sale environments.
- [EPOS Integration Hub](https://www.monek.com/solutions/epos/integration-hub/): Developer-oriented reference for integrating EPOS and point-of-sale systems with Monek's TransactDirect platform.
- [Developer API](https://www.monek.com/solutions/developer-api/): RESTful, form-encoded payments API with webhooks and a full sandbox; no SDK required; integrate card payments in hours.
- [Enterprise](https://www.monek.com/solutions/enterprise/): Payment processing for high-volume UK businesses with bespoke IC++ rates and a dedicated account manager.
- [Xero Integration](https://www.monek.com/solutions/xero-integration/): Native integration that automatically reconciles Monek payments into Xero, with each payment creating a matching Xero transaction.
- [Merchant Cash Advance](https://www.monek.com/solutions/merchant-cash-advance/): Flexible business funding based on a merchant's card takings.
- [Buy Now Pay Later](https://www.monek.com/solutions/buy-now-pay-later/): Flexible instalment payments offered at the point of sale.

## Partners
- [Sellers / ISO](https://www.monek.com/partners/isos/): Partner programme for independent sales organisations to earn recurring revenue reselling Monek.
- [White Label](https://www.monek.com/partners/white-label/): Resell Monek's PSP under your own brand.
- [Software Vendors (ISV)](https://www.monek.com/partners/software-vendors/): Embed payments into your software via the Monek API.
- [Government](https://www.monek.com/partners/government/): G-Cloud listed payment services for the UK public sector.
- [Enterprise Partners](https://www.monek.com/partners/enterprise/): Multi-entity, multi-currency payments with a dedicated account manager.

## Company and resources
- [About Us](https://www.monek.com/resources/about/): Who Monek is and its position as a UK payment institution.
- [Success Stories](https://www.monek.com/resources/success-stories/): Customer case studies from UK merchants using Monek.
- [How to Save Money](https://www.monek.com/resources/how-to-save/): Practical guidance on reducing card processing costs.
- [News](https://www.monek.com/resources/news/): Payments news and product updates for UK merchants.

## Pricing
- [Pricing](https://www.monek.com/pricing/): Transparent pricing: 0.99% blended under £200k turnover, bespoke IC++ from 0.49% above £200k, no monthly account fee, no PCI surcharge, next-day settlement.
- [Get a Quote](https://www.monek.com/pricing/quote/): Online quotation tool that estimates costs based on a merchant's actual card mix.

## Support and contact
- [Contact Sales](https://www.monek.com/contact/sales/): Request a personalised quote or a no-obligation rate comparison from the Monek team.
- [Contact Support](https://www.monek.com/support/contact/): UK-based technical and account support.
- [Chargeback Help](https://www.monek.com/support/chargeback-help/): Guidance on managing and disputing chargebacks.
- [Fraud Help](https://www.monek.com/support/fraud-help/): Fraud prevention resources for merchants.

## News and insights
- [The Monek app is live on the App Store](https://www.monek.com/resources/news/monek-app-iphone-ipad-launch/): The free iPhone and iPad app for checking takings, transactions, settlements, payouts, and Pay by Link.
- [FCA makes stablecoins a 2026 priority](https://www.monek.com/resources/news/fca-stablecoin-payments-priority-2026-merchants/): What the FCA's stablecoin push means for UK merchants, and why proven card and bank rails still matter today.
- [The £100 contactless cap is gone](https://www.monek.com/resources/news/contactless-limit-scrapped-what-uk-merchants-should-do-2026/): The FCA removed the £100 contactless limit in March 2026; what it means for retail and hospitality.
- [HM Treasury's rewrite of UK payments rules](https://www.monek.com/resources/news/hmt-modernising-payment-services-consultation-2026/): HMT's consultation on replacing the Payment Services Regulations with an FCA-led rulebook.
- [Stripe and Advent's $53bn bid for PayPal](https://www.monek.com/resources/news/stripe-advent-paypal-bid-uk-merchants/): What the reported deal would mean for UK merchants using PayPal, Braintree, or Stripe.
- [The UK is redesigning its payment rails](https://www.monek.com/resources/news/rpib-future-payments-infrastructure-consultation-2026/): The Bank of England's RPIB consultation on next-generation UK payment rails and account-to-account payments.
- [APP fraud reimbursement, one year on](https://www.monek.com/resources/news/app-fraud-reimbursement-one-year-review-2026/): The PSR's first independent review of the APP scam reimbursement rules and what the findings mean for merchants.
- [Cross-border interchange caps](https://www.monek.com/resources/news/cross-border-interchange-cap-uk-merchants-2026/): What the PSR's move toward a UK-EEA cross-border interchange cap means for merchants accepting European cards.
- [The PSR is being folded into the FCA](https://www.monek.com/resources/news/psr-abolished-fca-takeover-2026-merchants/): What abolishing the Payment Systems Regulator and moving its work into the FCA changes for UK merchants.
- [BNPL comes under FCA rules on 15 July](https://www.monek.com/resources/news/bnpl-fca-regulation-july-2026-merchants/): What UK merchants offering Buy Now Pay Later should review before the deadline.
- [PSR scheme fee reforms in 2026](https://www.monek.com/resources/news/psr-scheme-fees-transparency-2026/): The PSR forcing Visa and Mastercard to disclose UK scheme fee structures, and questions to ask your acquirer.
- [Commercial VRP and Pay by Bank in 2026](https://www.monek.com/resources/news/cvrp-pay-by-bank-uk-merchants-2026/): What UK merchants should know now about commercial Variable Recurring Payments.
- [Monek listed among 100+ UK payment providers](https://www.monek.com/resources/news/monek-listed-uk-payment-providers/): How to read independent payment-provider comparison tables properly.
- [King's Speech confirms 60-day payment terms and 8% interest](https://www.monek.com/resources/news/kings-speech-late-payments-bill-may-2026/): What the Small Business Protections (Late Payments) Bill means for UK SMEs.
- [FCA safeguarding rules now in force](https://www.monek.com/resources/news/fca-safeguarding-rules-may-2026/): The FCA's safeguarding regime from 7 May 2026 and what to ask your PSP about protecting merchant funds.
- [Pay by Link UK: a practical guide](https://www.monek.com/resources/news/pay-by-link-uk-guide/): How UK businesses take phone, email, and remote card payments with a one-time link.
- [FCA-regulated payment gateway explained](https://www.monek.com/resources/news/fca-regulated-payment-gateway-explained/): The difference between a directly FCA-authorised provider and a re-seller of another firm's licence.
- [Cheapest payment gateway UK 2026](https://www.monek.com/resources/news/cheapest-payment-gateway-uk/): A method using your real statement to find a fair UK gateway rate, benchmarked from 0.99% blended.
- [Monek launches native Xero integration](https://www.monek.com/resources/news/native-xero-integration-launch/): Connect Monek to Xero in under two minutes for automatic reconciliation.
- [Card processing fees in the UK for 2026](https://www.monek.com/resources/news/card-processing-fees-uk-2026/): What a fair UK card processing rate looks like in 2026 and how to read the small print.
- [WooCommerce payment gateway UK](https://www.monek.com/resources/news/woocommerce-payment-gateway-uk/): Why Monek suits UK WooCommerce stores over the default gateways.
- [Fully tested Xero integration](https://www.monek.com/resources/news/xero-integration-testing-complete/): Automatic payment reconciliation with Monek's Xero integration.
- [Cut card processing costs without switching](https://www.monek.com/resources/news/cut-card-processing-costs-without-switching/): Five strategies to negotiate better rates and reduce fees with your current acquirer.
- [New merchant portal](https://www.monek.com/resources/news/merchant-portal-rebuild/): The rebuilt Monek dashboard with real-time reporting, batch refunds, and advanced filtering.
- [How Avantis Direct cut payment costs by 34%](https://www.monek.com/resources/news/avantis-direct-case-study/): A UK ecommerce business that reduced processing fees by over a third after switching from Stripe.
- [IC++ pricing explained](https://www.monek.com/resources/news/ic-plus-plus-pricing-explained/): How interchange-plus pricing works and how to decide whether it suits your business.
- [Monek joins the Xero App Marketplace](https://www.monek.com/resources/news/monek-joins-xero-app-marketplace/): Discover and connect Monek directly through the Xero App Marketplace.
- [Monek Portal update: Virtual Terminal and Pay by Link](https://www.monek.com/resources/news/virtual-terminal-pay-by-link-update/): Portal update adding the Virtual Terminal, Pay by Link tracking, and advanced refunds.