Exciting Updates To Monek Portal
- In a significant move to enhance the payment processing experience for its merchant partners, Monek has announced a series of updates to its Monek Portal. These enhancements are designed to streamline operations and improve efficiency, ensuring merchants can serve their customers more effectively. The update comes after positive feedback from pilot merchants, who reported increased efficiency in their service delivery.
Introducing the Virtual Terminal
At the forefront of these enhancements is the introduction of the Virtual Terminal. This innovative feature allows merchants to process payments securely without the need for physical card terminals. It’s a versatile tool, ideal for accepting payments over the phone or in person, simplifying transactions for both merchants and their customers. The Virtual Terminal is set to make payment processing smoother and more accessible.
Pay by Link with Enhanced Tracking
Another significant upgrade is the enhancement of the Pay by Link feature, now equipped with a tracking mechanism. This addition provides merchants with real-time visibility into the status of payments, enabling them to create and send payment links to customers effortlessly. With this tracking functionality, merchants can monitor the progress of each transaction, enhancing transparency and streamlining reconciliation processes.
Advanced Refunds for Greater Flexibility
Recognizing the need for flexibility in managing refunds, Monek has introduced the Advanced Refunds feature. This new functionality allows merchants to process refunds with ease and precision, whether for full or partial amounts. It offers merchants greater control over reimbursement requests, contributing to improved customer satisfaction by ensuring a more efficient refund process.
Updated Pricing for Enhanced Features
To complement these new features, Monek has also revised its pricing for both the Virtual Terminal and Pay by Link transactions. The new pricing details, which will be reflected in the MDS price packs, aim to offer greater value and support to merchants as they utilize these enhanced portal capabilities.
These updates to the Monek Portal represent a significant step forward in simplifying and enhancing the payment processing experience for merchants. By integrating feedback from pilot merchants and focusing on efficiency and transparency, Monek continues to support its partners in delivering exceptional service to their customers.