About Monek Payment Solutions for the UK & Beyond
Powering seamless, secure payment processing for 50,000+ UK merchants. Since 1998, Monek has been the trusted partner for accountants, SMEs, and software vendors across the UK.
Crafted by Payment Leaders.
Since 1998, Monek has emerged as the UK’s leading independent payment processor, serving merchants across every industry. What started as a vision to simplify payments has evolved into a trusted partner for over 50,000 businesses – from local shops to multinational enterprises.
Our expertise spans in-person transactions, online payments, and telephone-based processing. We’ve built our reputation on three pillars: fast integration, rock-solid security, and unrelenting customer support. Many of our merchants have been with us for over a decade – a testament to the relationships we build.
Today, over 90% of our business is conducted digitally, reflecting our commitment to harnessing cutting-edge technology. We’re native partners in the Xero ecosystem, deeply integrated with WordPress and WooCommerce, and listed on the Xero App Store. We process billions in transactions annually and continue to innovate in an industry that’s evolving faster than ever.
Built on Trust & Compliance
PCI DSS Level 1
The highest card industry security certification. Your customer data is encrypted, monitored, and protected 24/7.
ISO 27001 Certified
Information security management certified. We maintain rigorous controls and continuous monitoring of all systems.
FCA Authorised
Regulated by the UK Financial Conduct Authority (FRN 920628). Full UK financial regulatory oversight.
Payments Methods We Support
Our Values Drive Everything We Do
We combine product leadership, customer intimacy, and operational excellence to stay at the cutting edge of UK payments. Here’s what guides us:
Innovation
We don't follow trends — we set them. A culture of continuous learning drives us to develop next-generation products that reshape the payments industry.
Excellence
Every interaction, every transaction, every decision reflects our commitment to excellence. We're changing how the payments sector does business.
Agility
We boldly defy convention. Rapid, creative implementation of innovation ensures unparalleled value for every stakeholder, every single day.
Integrity
Honest, open, ethical, transparent. We always do the right thing by colleagues, partners, customers, and shareholders — no exceptions.
Key statistics
Active Users
Satisfied Users
Merchant go live time
Billions processed (2023)
Our Team
Our management team embodies experience, diversity, innovative thinking, strategic leadership, commitment to excellence, and a proven track record of success.
Miles Carroll
CEO, Co-founder. With 27 years of experience in UK payments, Miles founded Monek with a vision to simplify payment processing for SMEs. His leadership has driven the company to become the trusted partner for 50,000+ merchants across the UK.